info: Please read this entire page before ordering-updated
We ship around the world. $15 minimum order
for non-USA address.
Because of the extra
credit card acceptance fees and time it takes to process custom forms, we ask
that all orders
shipped outside the US be at least $15 before shipping.
Overseas airmail: Least
expensive for small items like screws and other small repair parts that will fit
in an envelope-shipping charge starts at about $11.
Arrival takes about 2-4 weeks, sometimes longer.
Tracking is not available. Once it leave our facility, we are not able to answer
questions about shipping.
Global Priority Mail orders: Shipping
charge starts at about $18.
Arrival time varies, usually 6-15 working days. Optional insurance is not available
with this method except on large packages. Add'l charge for larger packages, over
9" x 14". Priority Mail shipping to Canada starts at $15
Express Mail with tracking: Starts
at about $39. Takes about 3-6
days. Express Mail is the only method of shipping
that provides online tracking. We recommend this method for order totals over
All overseas orders are shipped via US Mail unless otherwise requested.
There will be an additional handling fee for FedEX and UPS plus the extra
shipping fee. A phone number is required for all orders.
All packages and their contents become the property of the purchaser at
the time they are handed over to the shipping/mailing service. GR
Guitars is not responsible for lost or damaged packages. We have no way to track
a package once it leaves the USA. An automated email from USPS.com is sent to
customer with Priority & Express Mail shipping. This will show the date shipped.
1) PayPal 2) Credit Card 3) International Bank Funds Transfer 4) International
Money Order-takes about 1 month to clear. 5) Western Union
tracking to non-USA destinations is only available
if you request and pay for Express Mail shipping-this option is available
at checkout. Actual cost may be more based on package size, weight and value.
Custom forms are scanned during transit, but this information is not available
to us. Overseas Priority Mail does not
provide tracking once the package leaves the US. Checking a Delivery Confirmation
number online at USPS.com will show the date the package was shipped and the
date it left the US. After that, online tracking stops. Customer
is responsible for any applicable taxes, Custom's duty or fees. We
do not ship merchandise as a "gift" on customs forms.
Before contacting us, please check with your local postal service to make
sure the package isn't sitting on a shelf at their faculty.
We use an address verification system, so we must have the billing address of
the credit/debit card and will only ship to that address-we also require the
3 digit security code found on the back of the card near the signature line.
Some non-USA banks do not support the address verification system-if so, we
won't be able to process the payment. Customer will need to use a different
Please email us if you have any problems with payment.
We can email an invoice payable at a secure banking site.
For orders over $500, International bank wire transfers are accepted. There
is a $12 charge for this service.
Yes-we ship overseas to military personnel via US Mail- A customs form
is required for most APO addresses.We ship from Washington State. The zip code